Phonak
Phonak CROS Paradise P-13
Phonak CROS Paradise P-13
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The Phonak CROS Paradise P-13 is a specialized hearing device designed for individuals with unaidable hearing loss on one side. Here are the key features of this model:
Design and Function
- Placed on the impaired ear to wirelessly transmit sound to a compatible Phonak hearing aid on the other ear.
- Uses a size 13 battery for power.
- Operates in the 2.4 GHz–2.48 GHz frequency range.
Key Features
- Multi-function button for volume control, balance control, and/or program changes.
- Bluetooth connectivity for direct streaming from smartphones and other devices.
- Compatible with Phonak Audéo P hearing aids as receivers.
Additional Features
- Flight mode available for use during air travel.
- IP68 rating for dust and water resistance.
- Available for both left and right ears, indicated by blue or red markings respectively.
The Phonak CROS Paradise P-13 provides a solution for those with single-sided deafness, allowing them to perceive sounds from their impaired side by transmitting them to a hearing aid on their better-hearing ear.
Inclusions
Inclusions
Hearing aids’ listed Prices are for individual device supply only. Further discounts/Government subsidy may apply for eligible Pensioners and Veterans, please contact us on 1300 761 667 to find out more.
All our hearing aids come with the Ear & Hearing Assessment, Fitting & Care Package* at an additional cost of $390 per aid.
Included in the Ear & Hearing Fitting & Care Package:
Hearing Assessment, Consultation & Prescription
Hearing aid programming and fitting in-Clinic or RemoteCare2 Review appointments in the first 3 months to further fine-tune your hearing aids12 Months batteries when applicable36 months’ manufacturer warranty on Hearing aids12 months’ manufacturer warranty on Bluetooth & Rechargeable accessories4 weeks exchange/refund option**12 months loss & damage warranty***
*Professional assessment and fitting by qualified audiologists recommended.
**Professional fees apply
***Excess applies for loss & damage warranty.
Warranty
Warranty
Repair Warranty: Hearing aids
Ear & Hearing Australia (EHA) offers a 3 year manufacturer repair warranty on all hearings aids, unless otherwise specified.
The warranty covers repairs due to failure in the functions of the hearing aids. Where the defects to hearing aids are covered under this warranty, EHA will conduct repairs of the defective hearing aids and will ship the repaired hearing aids back to you, all free of charge. This warranty does not cover your initial shipping costs, and you will be responsible for the costs of shipping the defective hearing aids to EHA in the first instance.
This warranty does not cover:
The repair or replacement of ear moulds, speaker assemblies, thin acoustic tubes, or ear tips.Defects or damage due to misuse, abuse, neglect, accident, or subjection to abnormal conditions.Defects or damage due to a failure to properly use and maintain the hearing aids according to recommendations or instructions.Lost hearing aids.Defects or damage caused by actions taken or attempts by anyone other than EHA to repair or modify the hearing aids. EHA will not compensate you for repairs, attempted repairs, or modifications conducted by anyone other than EHA.Any loss or damage suffered due to the use of replacement hearing aid parts not manufactured or sold by EHA.Scheduled or unscheduled routine maintenance services, including cleaning, quality checks, and fine tuning of hearing aids by EHA, and standard fees and charges will apply.
Repair Warranty: Hearing aid Accessories
Ear & Hearing Australia also offers 1-year product warranty for Hearing aid wireless and Bluetooth accessories remote controls, recharging devices, and electronic drying kits.
Loss & Damage Warranty
All hearing aids offered by Ear & Hearing Australia include a complimentary warranty from the manufacturer for accidental loss and damage.
The manufacturer will replace the same hearing aid once. The warranty:
is valid for 12 months from date of first fitting;is available only to Australian residence;requires a Statutory Declaration;requires an excess payable (varies by hearing aid model); and
Loss & Damage warranty Exclusions:
Damage arising from improper handling or careHearing aids lost or damaged outside AustraliaHearing aids covered by another insurance policy (e.g. home contents, travel)Replacement hearing aids under this warranty
Once this warranty has expired, we recommend insuring your hearing aids through your home and contents insurance policy.
To the extent permitted by law, EHA is not liable for any consequential, indirect or incidental loss or damage whatsoever related to EHA products that are not expressly provided for under this warranty, and the liability of EHA is limited to the repair or replacement of defective products by EHA.
For claiming under this warranty, please contact Ear & Hearing Australia by telephone or email. Where the damage or defects are covered under this warranty, then you can ship the hearing aids to our address. You are responsible for packaging your hearing aids properly to avoid damage during shipping. You are responsible for the delivery of your hearing aids to us.
This warranty does not exclude your existing rights under Australian Consumer Law.
